Guest Services

Will Call

Will Call tickets may be picked up at the fair office from April 1 - August 19.

Will Call tickets will be available at the Will Call Ticket Booth located at the Main Gate on the far left from August 20 - 24.

Lost Kids Booth

The Lost Kids booth is located in the security office at the East end of the the carnival.

Lost and Found

Lost and found articles may be dropped off or recovered at the security office near the Main Gate.

Information Booths

Information about the Fair, daily events and maps can be found at either of the Information booths. One is a trailer located near the Main Gate entrance to the Fair and the other is a barn near the West Gate entrance to the Fair.

Smoking/Vaping

In compliance with Washington Initiative 901 RCW 70.160, smoking or vaping is not allowed in public buildings, or within 25 feet of building entrances, exits, windows that open and ventilation intakes.

Policies

The following items are prohibited on the fairgrounds:

alcohol
weapons
bicycles
skateboards
inline skates
roller skates
motorized vehicles
pets*
drones

Bringing these items to the fair will result in guests being denied entry. Backpacks & bags are subject to search. Refunds will not be issued for any reason. Items are to be taken to guests' vehicles.

*Please leave your pets at home. Only service dogs and animals entered into exhibits are allowed on the Fairgrounds.

First Aid

Located by Old McDonald's Barn and the Kid Zone, the station is staffed at all times with Benton and Franklin Fire District personnel.

Wheel Chair/Shuttle Services

The Benton Franklin Fair offers free wheel chair use located at the main entrance along with Trios Courtesy Shuttles.

Nursing Station

There is a nursing station located at the Kid Zone in the Lordes Parklet.

Pick-Up/Drop Off/Ride Share Zone

This zone is located at the main gate. Take the entrance on Oak Street off of East 10th Avenue.